Return & Exchange Policy
1. Eligibility for Returns and Exchanges
We currently accept returns only for defective items and exchanges for size. Requests must be made within 7 days of receiving your order. Items must be unworn, unwashed, and in original condition with all tags intact. Sale items are final and not eligible for returns or exchanges.
2. Initiating a Return or Exchange
To initiate a return or exchange, contact us at contact@taerswim.com with your order number, reason, and images. Customers are responsible for return shipping costs. We recommend using a trackable shipping service.
3. Processing Returns and Refunds
Returns are accepted only for defective items, and exchanges are available for size or color. Exchanges are subject to availability. If the requested item is unavailable, store credit will be issued.
4. Exchanges
To request an exchange, email contact@taerswim.com. Exchanges depend on product availability. If unavailable, a refund or store credit will be provided.
5. Sale Items
Items marked as "sale" are not eligible for returns, exchanges, or store credit.
6. Contact Information
For any questions, contact us at:
Email: contact@taerswim.com
Phone: +91 99102 63387

